Frequently asked questions - We answer
General information
Can I drop by spontaneously or do I have to have a booking?
You are welcome to drop by at any time during our core opening hours (Mon-Fri 8.00-16.30) in Unterschleißheim.
So that we have time for you and your wishes, we recommend that you make an appointment. The easiest way to do this is to use our contact form or simply give us a call. If you are interested in our 2nd location in Moosach, please give us a call or send us an e-mail.
What equipment is available in the coworking space?
We offer fast WLAN, printers, meeting rooms, telephone booths, a kitchen with coffee/tea (free of charge) and a drinks fridge (charged according to consumption). The workstations are equipped with height-adjustable tables and ergonomic chairs. In Unterschleißheim, the highlight on the 3rd floor is a meditation room and 2 roof terraces that invite you to linger.
How can I pay with you?
What are your opening hours and what does 24/7 access mean?
Our two workspaces in Unterschleißheim and Munich-Moosach are accessible around the clock for members with a private office or a monthly pass - 24 hours a day, 7 days a week, including weekends and public holidays.
During opening hours from 08:00 to 16:30, our staff are on site to conduct viewings, receive external customers for meeting rooms and process inquiries. Function and event rooms can of course also be hired after 16:30.
Can I take my dog with me?
Can I bring my child to the office?
Can I bring my own food?
Do you have parking spaces available?
Co-working
What is a coworking space?
Who can use the coworking space?
Everyone! Whether freelancers, start-ups, small teams or larger companies - our space is suitable for anyone looking for a flexible workplace.
What advantages does a coworking space offer?
Can I make phone calls in coworking?
Can I use/book a meeting room if required?
Do I have access to a printer in the coworking space?
Virtual Office
What is a Virtual Office and do you offer it?
A virtual office is a business address that companies can use without having to be physically on site. It offers many advantages for the self-employed, start-ups and companies that need a professional presence in a specific location but do not necessarily want to use an office on site.
You are welcome to register your business address with us. The following services are included in the price.
Business address:
A representative address for your company that you can use for your website, business cards and official documents.
Mail service:
Your mail will be accepted and forwarded or digitized on request.
Meeting rooms:
You naturally have the option of booking a meeting room with us if required. We will gladly give you a 10% discount.
What is generally included in the rent?
Your office is equipped with our high-quality and functional furniture as standard. This includes height-adjustable desks, ergonomic chairs with armrests, wastepaper baskets and office shelving. You also benefit from numerous first-class services:
A professional reception team, reliable mail processing, high-speed WiFi, use of printers in accordance with the fair use policy, provision of equipment, regular cleaning and maintenance. You also have access to the business address, a shared kitchen and 24/7 access. Our all-inclusive price also includes unlimited and free access to our network.
Are long-term contracts possible?
Are there also offices for large teams?
How do I get access to my office and how many keys will I receive?
Meeting & workshop rooms
How many people can the meeting and conference rooms accommodate?
What drinks are on offer?
How long before the meeting can I or my guests arrive on site?
What if my meeting lasts longer or I need the room for longer?
How does the booking of a conference room work? Can external parties also book the room?
What is the cancellation policy?
For CoWorking day passes and meetings, you can cancel free of charge up to 48 hours in advance.
We have different cancellation conditions for events.
Up to the 14th (28th)* calendar day before the agreed start of the event, the customer shall pay no remuneration; - up to the 7th (14th)* calendar day before the agreed start of the event, the customer shall pay 50% of the agreed remuneration; - up to the 3rd (7th)* calendar day before the agreed start of the event, the customer shall pay 70% of the agreed remuneration. - If the event is canceled later, the entire remuneration shall be charged.
For events with an agreed remuneration of less than EUR 5,000.00 plus VAT. For events with an agreed remuneration of more than EUR 5,000.00 plus VAT, the deadlines stated in brackets shall apply.
Community & Networking
Are there any networking events?
Can I organize my own workshop or event?
Of course! Members have the opportunity to organize events on our premises.